Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and The Ketamine Association ("Company," "we," "us," or "our") governing your access to and use of our website at ketamineassociation.org and all associated services, features, content, and applications (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete registration information

For practitioner membership, you must additionally hold valid and current professional licenses and credentials as required by your jurisdiction and specialty.

3. Account Registration and Security

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Description of Services

The Ketamine Association provides the following Services:

• Provider Directory: A searchable database of verified ketamine therapy providers
• Educational Resources: Courses, certifications, and continuing education for healthcare professionals
• Patient Education: Information and resources about ketamine therapy
• Membership Services: Professional membership benefits for practitioners
• Events and Networking: Conferences, webinars, and community forums
• Provider Verification: Credentialing and verification services

5. Membership Terms

5.1 Membership Tiers

We offer various membership tiers with different benefits and pricing. Current membership options and pricing are available on our website. We reserve the right to modify membership offerings and pricing at any time.

5.2 Billing and Payment

Membership fees are billed in advance on an annual or monthly basis depending on your selected plan. By providing payment information, you authorize us to charge the applicable fees to your designated payment method.

5.3 Automatic Renewal

Memberships automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your membership at any time through your account settings or by contacting us.

5.4 Refund Policy

Membership fees are generally non-refundable. However, we may provide refunds or credits at our sole discretion. Course and certification fees may have separate refund policies as specified at the time of purchase.

6. Provider Verification and Directory

6.1 Verification Process

Practitioners seeking to be listed in our Provider Directory must complete our verification process, which includes verification of professional licenses, credentials, malpractice insurance, and adherence to our standards of care.

6.2 Ongoing Compliance

Verified providers must maintain their credentials in good standing and promptly notify us of any changes to their licensure status, disciplinary actions, or other material changes that may affect their listing.

6.3 Directory Listing Disclaimer

Listing in our Provider Directory does not constitute an endorsement, recommendation, or guarantee of any provider's services. Patients are responsible for conducting their own due diligence when selecting a healthcare provider.

7. Intellectual Property

7.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, videos, course materials, and software, is the property of The Ketamine Association or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

7.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Services without our prior written consent, except as permitted by law.

8. User Conduct

When using our Services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Provide false, misleading, or inaccurate information
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Use the Services for any fraudulent or harmful purpose
• Harvest or collect user information without consent
• Post or transmit any malicious code, viruses, or harmful content
• Engage in any activity that could damage or impair the Services
• Use automated means to access the Services without our permission

9. User Content

You may have opportunities to submit content through our Services, including reviews, comments, forum posts, and profile information ("User Content"). By submitting User Content, you:

• Represent that you own or have the right to submit the content
• Grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your User Content in connection with our Services
• Agree that your User Content does not violate any third-party rights
• Acknowledge that we may remove any User Content at our discretion

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee any specific results from the use of our Services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE KETAMINE ASSOCIATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, use, or goodwill
• Personal injury or property damage
• Any conduct or content of third parties
• Any unauthorized access to or use of our servers or your personal information

Our total liability for any claims arising out of or relating to these Terms or your use of the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

12. Indemnification

You agree to defend, indemnify, and hold harmless The Ketamine Association and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any third-party rights.

13. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or applications. We do not control and are not responsible for the content, privacy policies, or practices of any third-party services. Your use of such third-party services is at your own risk and subject to their respective terms and conditions.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us to attempt to resolve any dispute informally. We will attempt to resolve the dispute by contacting you via email.

14.2 Arbitration Agreement

If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Austin, Texas, and the arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Travis County, Texas.

16. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

You may terminate your account at any time by contacting us or using the account settings. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

18. Entire Agreement

These Terms, together with our Privacy Policy, Medical Disclaimer, and any other legal notices published on our website, constitute the entire agreement between you and The Ketamine Association regarding your use of the Services and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions about these Terms of Service, please contact us: